Page 10 - Negaraku Sehati Sejiwa English Edition
P. 10
OVERNMENT
TRANSFORMATION
PROGRAMME (GTP)

The GTP that encompasses seven National Key Result Areas
(NKRA) remains an important instrument to achieve the
socioeconomic target as a developed nation by 2020. Since
its implementation in 2010, the GTP experienced the most
challenging period in 2014, that is the second year, second
phase: 2013-2016. However, due to the united team spirit,
we are able to move forward to build a Malaysia that is safe,
prosperous and equitable.

Improving Urban Public Transport

The government is committed to establish a world class
urban public transport system with enhanced convenience
and reliability as follows:

∫ Land Public Transport Commission’s (Suruhanjaya
Pengangkutan Awam Darat - SPAD) 2016 Customer
Satisfaction Survey conducted by Ipsos showed that
overall customer satisfaction with public transport has
increase to 84% in 2016 from 74% in 2015, mainly due
to the LRT Extension Project.

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